There’s been a lot of talk around digitalisation and new technology recently – including in this magazine – and with good reason. Innovations such as machine learning (ML) and artificial intelligence (AI) are disrupting our industry at an unprecedented rate. However, while technology can make processes faster and more efficient, we must never forget that we are in the business of people. That’s why we’ve themed this The Human Issue.
"Whether your business is big or small you need to consider Cyber Security" - Jan Nel, Head of Information Security at Q LINK and QSURE, discusses cyber security in the latest edition of FIA Insights.
QSURE has been in the business of premium collections and payments for over 25 years. Utilising our wealth of knowledge within the industry, we embarked on developing our own proprietary designed collections system called Xcelerate.